You might not have to dread receiving a message on your PS4. Sony’s Twitter-based PlayStation UK support has told customers that the company has “fixed the issue” that let malicious PSN messages crash consoles.
While the team didn’t explain what had been done to address the problem (we’ve asked Sony for more details), there’s no firmware update involved. This suggests that any fix would have been on Sony’s end, such as blocking messages with the unrecognized characters.
The company also reiterated that the messages ‘only’ triggered a crash loop, and that you could recover the PS4 by first deleting the rogue messages in the PS Messages app and then choosing to rebuild the database from the system’s Safe Mode menu.